Privacy & Cookies Policy

1. Introduction

At INV-ISION, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy & Cookies Policy explains how we collect, use, and store your personal data when you interact with our website, especially through the purchase of digital products. This policy complies with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

2. What We Collect (Personal Data)

When you purchase digital products from our website or interact with us, we collect personal data such as:

Name
Email address
Billing address
Payment details (processed securely through third-party providers)
Communication details (e.g., queries, support requests)

We do not collect sensitive personal data, such as health information or political beliefs.

3. How We Use Your Data

We use your personal data for the following purposes:

To process your order and provide you with digital products.
To communicate about your purchase, delivery, or digital access.
To send marketing communications (if you’ve opted in).
To respond to your customer support requests.
To comply with legal obligations, such as tax and accounting requirements.

We will not collect or process any personal data not necessary for these purposes.

4. Cookies & Tracking Technologies

We use cookies to improve your experience on our website and for the following purposes:

To process your digital product purchases.
To enhance website functionality.
To analyse website traffic and performance.
To manage and remember your preferences.

Cookies are small files stored on your device. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies.

5. Data Retention

We retain your personal data for as long as necessary to fulfil your purchase, comply with legal obligations, and provide customer support. For example, once you purchase a digital product, we may store your email address for communication purposes, but we will not retain payment card information. We typically store data for up to six years.

6. Data Security

We implement robust security measures to protect your data, including encryption during payments and secure storage for personal information. Third-party providers (e.g., payment processors) also implement strong security measures to protect your payment data.

7. Your Rights

You have several rights under UK data protection law, including:

The right to access: Request a copy of the personal data we hold about you.
The right to rectify: Request corrections to any inaccurate data.
The right to erasure: Request the deletion of your data (unless we are required by law to retain it).
The right to object: You can object to the use of your personal data for direct marketing purposes.

If you wish to exercise these rights, please contact us at info@INV-ISION.com.

8. Third-Party Service Providers

We may share your personal data with trusted third-party service providers, such as:

Payment processors (e.g., PayPal, Stripe)
Email marketing services (for promotional purposes, if you’ve opted in)

These third-party providers are required to handle your data in accordance with relevant data protection laws and provide adequate data security.

9. Updates to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted here with the date of the most recent revision.

10. Contact Details

If you have any questions or concerns about how we handle your personal data, please contact:

Sammy Elson
INV-ISION
Email: info@INV-ISION.com

Privacy & Cookies Policy