Privacy Policy
1. Purpose of this Notice
This Privacy Policy describes how we collect and use personal data about you in accordance with the General Data Protection Regulation (GDPR).
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2. Legal Entity Information
This website is owned and operated by INV-ISION.
In relation to the EU General Data Protection Regulation (GDPR), we function as both a Data Controller and a Data Processor concerning your personal data. We operate from a home office setting.
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3. What We Need
INV-ISION will be what’s known as the “Controller” of the personal data you provide to us. We only collect basic personal data about you, which includes:
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Name
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Address
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Email address
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Telephone number
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Financial information (payment information such as debit/credit card)
We do not collect any special categories of personal data.
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4. Why We Need It
We require your basic personal data to:
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Provide goods and services
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Process your orders
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Inform you about our products and services
We will not collect any personal data that we do not need to provide our services to you.
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5. How We Use Your Data
We will only use your personal data with your consent, or when it is necessary:
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To enter into or perform a contract with you
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To comply with a legal duty
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To protect your vital interests
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For our own (or a third party’s) lawful interests, provided your rights don’t override these.
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We may process personal data for legitimate business purposes, which include:
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Enhancing and improving our services and communications
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Identifying and preventing fraud
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Enhancing the security of our network and information systems
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Understanding how people interact with our websites
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Providing postal communications of interest to you
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Determining the effectiveness of promotional campaigns and advertising
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Whenever we process data for these purposes, we will ensure that your personal data rights are respected and that we balance any potential impact on you.
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You have the right to object to this processing, and if you wish to do so, please contact us.
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6. Where We Keep It
We are based in the UK and store our data within the UK. Some organisations that provide services to us may transfer personal data outside of the UK. We will only allow this if your data is adequately protected. For example, we may use Microsoft products, which could result in personal data being accessible from the US. However, we ensure that adequate protections are in place, as Microsoft is certified under the USA’s Privacy Shield scheme.
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7. How Long We Keep It
We will only use and store your information for as long as necessary for the purposes it was collected. The duration of storage depends on the information and its use. For example, if you request not to receive marketing emails, we will stop storing your email for marketing purposes while retaining a record of your preference. We continually review the information we hold and delete what is no longer required. We never store payment card information and will not retain your data for longer than necessary, with the maximum retention period being six years.
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8. Future Communication
We would like to use your name and email address to inform you about future offers and similar products. This information will not be shared with third parties, and you can unsubscribe at any time via phone, email, or our website.
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9. Your Rights
You have the following rights regarding your personal data:
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The right to confirmation as to whether we have your personal data and, if we do, to obtain a copy of it (data subject access request).
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The right to have your data erased (unless we need it for a lawful reason).
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The right to rectify inaccurate data.
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The right to object to your data being used for marketing or profiling.
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The right to request your personal data in a common electronic format, where technically feasible.
Please note that there are exceptions to these rights, and while we aim to respond to your satisfaction, there may be instances where we cannot fulfill your request.
If you wish to raise a complaint about how we have handled your personal data, please contact [insert contact name] who will investigate the matter.
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If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.
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10. What We Will NOT Do with Your Data
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We will not share your data with any third party.
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We will not send newsletters or marketing materials without your explicit consent.
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We will not use your personal data for purposes beyond those outlined without your express opt-in consent.
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